SHIPPING & EXCHANGE

Shipping Policy

Exchange Policy

Shipping within Vietnam

In Ho Chi Minh city - For orders with available inventory, we will ship within 24 hours of order confirmation using a third-party provider. For custom-make orders, we will contact you regarding the completion date, estimated delivery date, and delivery options.

Other Cities & Provinces - For orders with available inventory, we will ship within 24 hours using a third-party provider. For custom-make orders, we will contact you regarding the completion date and estimated delivery date.

Customer Service

For all Order Support please include your order number and date that your order was placed. Please fill out the form, call, or email us for support.

Phone: 028 38427105

Email: aqua@xuanthuswimsuit.com

We only accept exchange products that still have our tags on, with no signs of wear or tear.

If you'd like to change to a different size - Please carefully review our size guide before ordering. We allow up to 02 size changes. Please note, all delivery fees will be paid from the customer side for exchange.

If you'd like to change to a different style - Kindly inform us and we will exchange the product for you. Please note, all delivery fees will be paid from the customer side for exchange.

If we sent you a faulty product - Kindly inform us and we will do an inspection of the product.